Returns

Return instructions

As a customer, you have the right to return and receive a full refund or exchange of any purchased products within 30 days of receiving your order. Please click HERE for our easy return. With our easy return, you can create and manage your return in one place. 

Have you received my return?

You will receive an email confirmation of your return from our return department within 3-5 business days after we receive it. If you haven’t received an email within two weeks from the date that you returned your package, please contact our customer service with your order and tracking number.

I have received the wrong product. 

This rarely happens but we will take full responsibility when it does. We will ship you the correct product at no additional cost. You can keep the wrong product as compensation. 

Other questions.

Please contact us via our "Live Support" or email us at hello@shopzenger.com if you have more questions regarding your your return.

Size Guide
You can use a measuring tape to measure your wrist. Wrap the tape measure around the wrist on which you plan to wear your ZENGER bracelet. Make a note of the number at the point where the tape meets the 0. To ensure the bracelet fits comfortably, add 0.50 inch. You can then add or subtract according to whether you prefer a loose, exact or tight fit. Below is a picture on how to measure your wrist. 
Size Chart
Size Inches Centimeters
XS 6.5"  in 16.51 cm
S 7" in 17.78 cm
M 7.5" in 19.05 cm
L 8" in 20.32 cm
XL 8.5" in 21.59 cm
XXL 9" in 22.86 cm